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Carbonite vs CrashPlan

Side-by-side comparison of features, pricing, ratings, and alternatives.

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Carbonite
CarboniteAutomated cloud backup and data protection solutions for home and business.
CrashPlan
CrashPlanSecure, scalable, and automated cloud backup and recovery for businesses.
Overview
Description

Carbonite by OpenText is a robust cloud backup and data protection solution designed to safeguard critical files against accidental deletion, hardware failure, ransomware, and other common forms of data loss. It offers seamless background backups to ensure that personal documents and business assets remain secure without requiring manual intervention. Scaling from individual home users to enterprise-grade environments, Carbonite provides flexible recovery options ranging from simple file restoration to comprehensive server migration and disaster recovery. With centralized management tools and automated scheduling, organizations can maintain compliance and business continuity with minimal administrative overhead.

CrashPlan is a robust data protection and backup solution designed to safeguard organization endpoints against data loss, ransomware, and hardware failure. It operates continuously in the background to ensure critical files are securely archived without disrupting daily user workflows. The platform offers centralized administration, comprehensive reporting, and rapid recovery tools that empower IT teams to restore lost files or entire systems with minimal downtime. With a strong focus on security and compliance, CrashPlan provides businesses with reliable data resiliency across diverse operating environments.

Pricing
Paid (Subscription)
Paid (Subscription)
Category
Backup & Disaster Recovery
Backup & Disaster Recovery
Best for
Small businesses and individuals
Enterprises and IT administrators
Specifications
free tier
No
No
datacenter regions
US, EU
US, EU
uptime sla
99.9%
Pros & Cons
Pros
  • Set-and-forget continuous automated backup functionality
  • Strong encryption standards for data security
  • Scalable plans suitable for both individuals and large enterprises
  • Reliable protection against ransomware and data loss
  • Continuous automatic backups
  • Unlimited file version history
  • Robust encryption standards
  • Reliable administrative controls
Cons
  • Initial full backup of large datasets can take significant time depending on internet speeds
  • Pricing can become expensive for high-capacity storage tiers
  • Desktop client interface can occasionally feel outdated
  • Higher price point for smaller teams
  • Resource intensive during initial sync
  • Limited built-in disaster recovery for full OS bare-metal images
Community & Metrics
Upvotes
0
0
User rating
Not enough data
Not enough data

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Veeam Backup & Replication
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The Verdict

AI-generated from listing data

CrashPlan is the safer default for enterprises needing centralized control and unlimited version history, while Carbonite offers a more flexible, lower‑entry option for small businesses.

Key differences

  • CrashPlan targets enterprises with admin consoles and unlimited file version history; Carbonite targets small businesses/individuals.
  • CrashPlan’s SLA is 99.9% uptime; Carbonite does not specify an SLA.
  • CrashPlan lacks built‑in full‑OS bare‑metal disaster recovery; Carbonite offers hybrid local‑cloud backup for faster recovery.
  • Pricing is higher for CrashPlan, especially for smaller teams; Carbonite’s plans scale from individuals to enterprises but can become expensive at high storage tiers.
DimensionWinner

Pricing & value

Carbonite serves small businesses and individuals with scalable plans; CrashPlan’s higher price is less suitable for small teams.

Carbonite

Uptime & reliability

CrashPlan provides a 99.9% uptime SLA; Carbonite does not specify an SLA.

CrashPlan

Performance

Both perform continuous background backups; initial sync can be resource‑intensive for each.

Tie

Developer experience

Neither product mentions developer APIs or SDKs; no differentiation in the facts.

Tie

Regions & compliance

Both operate in US and EU datacenter regions; encryption in transit and at rest is offered by each.

Tie

Support

Support details are not provided for either product.

Tie

Lock‑in

Migration or lock‑in characteristics are not described in the facts.

Tie

Choose Carbonite if…

Small businesses or individuals seeking affordable, scalable backup with hybrid local‑cloud option.

Choose CrashPlan if…

Enterprises needing centralized admin, unlimited versioning, and guaranteed SLA.

Common questions

Does CrashPlan offer a free tier?

No, CrashPlan does not have a free tier.

What disaster recovery options does Carbonite provide that CrashPlan lacks?

Carbonite offers hybrid backup (local + cloud) for faster recovery and ransomware detection; CrashPlan lacks built‑in full OS bare‑metal recovery.

Which service guarantees uptime?

CrashPlan guarantees 99.9% uptime SLA; Carbonite does not specify an SLA.